Director of Strategic Accounts

DEPARTMENT:

Partnerships/Sales

LOCATION:

Remote Position, United States (Specific location not required)

REPORTS TO:

President/Chief Revenue Officer

WHO WE ARE:

Defined, LLC (Defined) is a transformative K-12 EdTech company that combines technology, creativity, and curriculum expertise to provide useful and relevant products to schools. At Defined, our mission is to empower educators as young as kindergarten with career-connected learning opportunities that build future-ready skills. Providing students early exposure to careers levels the playing field by ensuring that every child has an opportunity to chart a course toward an inspiring future. Our career-connected learning opportunities excite students about their future and empower them to build the skills such as critical thinking, collaboration, and problem-solving they need to succeed. We provide the tools educators need to implement and assess engaging PBL that drives student achievement.

JOB SUMMARY:

We are seeking an experienced and strategic-minded Director of Strategic Accounts to lead our efforts in expanding our footprint in K-12 education and industry across the country, with a focus on the nation’s largest and most diverse school districts. This role will be instrumental in driving sales growth, managing a team of consultants, overseeing conference strategy, and shaping our company's strategy to meet the unique needs of strategic education markets. The ideal candidate will possess a strong sales background, exceptional leadership skills, and a deep understanding of educational challenges in communities across the nation. You will collaborate with cross-functional teams including Marketing, Partner Experience, and Product Development, build and maintain client relationships, and ensure the successful execution of the strategic accounts business plan.

KEY RESPONSIBILITIES:

Sales and Revenue Growth:

Drive sales initiatives and revenue growth strategies within the region.
Monitor sales pipelines and work closely with teams to meet and exceed sales targets.
Implement and monitor accountability of territory performance data in CRM to ensure an accurate reflection of the pipeline and sales activity.
Identify opportunities to expand market share and profitability.
Develop and execute a comprehensive sales strategy to achieve revenue targets and expand market share in designated strategic accounts.
Collaborate with the sales team to develop customized solutions, proposals, and presentations that address challenges and opportunities, with specialized expertise in large and diverse school districts.

Relationship Management:

Build and maintain strong relationships with key customers in strategic accounts, serving as a trusted advisor and strategic partner.
Understand customer needs, challenges, and objectives to propose solutions and services that drive value and foster long-term partnerships.
Ensure exceptional service delivery and customer satisfaction, overseeing the resolution of issues and the implementation of corrective actions as needed.
Build and manage relationships with internal team and cross-functional staff to ensure maximum impact for customer experience and territory revenue growth.

Team Leadership and Management:

Oversee team of expert consultants, ensuring alignment with client objectives and delivering high-quality solutions and services that generate revenue.
Collaborate with consultants to provide expert advice, innovative strategies, and actionable insights that address large and diverse education challenges and drive client success.
Monitor project progress, timelines, and resource allocation to optimize consultant efficiency and achieve sales outcomes.

Conference Strategy and Thought Leadership:

Develop and implement a strategic conference and events strategy for strategic conferences aligned to your overarching business plan, enhancing brand visibility and generating leads.
Identify relevant conferences, seminars, and industry events to participate in, coordinating logistics, presentations, and follow-up activities.
Leverage conferences as platforms for thought leadership, networking, and showcasing our commitment to innovation.

Company Strategy for Large and Diverse School Districts/Education:

Lead and influence the company's strategic direction and initiatives related to urban education markets and other large school district communities, aligning with industry trends, client needs, and organizational objectives.
Collaborate with senior leadership to develop and execute strategic plans, initiatives, and partnerships that drive growth and impact in large school district communities/education.
Stay informed about legislative changes, policy developments, and emerging opportunities in urban & large school district education to inform strategic decision-making.

Fiscal Responsibility:

Adhere to budget by managing travel, sales, and account management expenses.

QUALIFICATIONS:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Minimum of 7 years of relevant sales experience, with at least 3 years in a leadership role within the education technology industry.
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
Proven ability to drive the sales process from plan to close.
Strong business sense and industry expertise in the K-12 education technology market.
Displays strong skills in the areas of strategic thinking, problem-solving, and adaptability.

WHAT WE OFFER:

A competitive salary and benefits package.
Opportunities for professional growth and advancement within a leading company in the education technology sector.
A dynamic and supportive work environment where innovation and creativity are encouraged.

HOW TO APPLY:

Interested candidates should submit their resume to Katie_Bradigan@definedlearning.com. Please indicate “Director of Strategic Accounts” in the subject line.

In lieu of a cover letter, candidates are encouraged to submit a brief video introducing yourself, sharing your experience and why you are applying to this position.